FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1: Are you manufacturer or a trader?

Yes, we are manufacturer, so we can control the quality and can give you the best price.

2:Where are you?

We are in Linyi city, Shandong province, China

3: Do you have free sample ?

No, our samples are paid, one contains elbows, tees, color samples and company brochures, the price is 12.99 US dollars, and we will not include shipping costs, please know.

4: On your website, I didn't find the insulated outer casing that I needed. Can I customize it?

Yes, of course, we can customize PVC insulation shell accessories according to your requirements.

5: What is your Payment Terms?

ToolingFee 100%beforedevelopment.BatchOrder30%T/Tdepositbeforeproduction,70%balancebeforedelivery.

6:Can I have my own logo and my own package?

Yes, we can make customer's logo and package.

7: How long is your delivery time?

Under normal circumstances, if there is enough inventory in the warehouse, we can ship within 5 days. If there is no inventory, our production cycle is about 15-45 days according to your order quantity. If it is a custom product, it takes one month.  Time.